Scalability Breaks Without Visibility

So often our Head of sales,, gets on calls with business owners who have 100-250 locations up and running and they don’t even know what the average Google rating is!!

2 weeks ago, He came across a franchise VP in Canada and they do $80M in annual revenue across those 248 locations.

When asked him: “What percentage of your locations are below 4 stars?”

He said: “I’d have to manually check each one. Would take me 4 days.”

Here’s the problem with multi-location businesses:

What gets measured, gets managed. What doesn’t get measured... bleeds revenue tremendously and quietly. Our team ran an internal audit.

Results:

- 87 locations below 4 stars (35% of the network).

- 23 locations hadn’t responded to a review in 6+ months.

- 41 locations had negative reviews mentioning the same fixable issue.

-Lost estimated revenue: $4.2M annually.

All preventable. All invisible until someone looked. Business owner thinks they should open up more shops to expand but they keep on leaking money in their  ongoing operation.

Quick Framework for literally ANY Multi-Location Reputation:

- Centralized Dashboard: See every location’s rating, review velocity, response time—one screen

- Automated Alerts: Get notified when any location drops below 4 stars or gets a negative review

- Standardized Process: Same QR code, same collection method, same AI-powered responses across all locations

- Competitive Benchmarking: See which locations are crushing it, which need help, and why

The VP implemented this. 90 days later:

-Network average went from 3.91 to 4.38 stars

-81 of those 87 struggling locations are now above 4 stars

-Foot traffic up 22% across the network

-Estimated revenue recovery: $3.1M annually

So If you can’t see your entire network’s reputation in 60 seconds, you’re managing blind. And managing blind costs millions.

So how many locations are you managing? And can you tell us your network’s average rating right now without looking?

Book a Demo Today!