The 15-Second Fix That Changed Everything

We studied the data of more than 100K review requests we processed - 92% of them failed because of one thing.

Friction. You have seen this before:

Customer finishes their meal, gets handed a card asking for a Google review.
They pull out their phone, search the business name on Google, find the right location, click "Write a review," think about what to write, type it out...

5-7 minutes later (if they even finish), you might get a review.
Most abandon while searching for it in the first place.
Here is what we learned from analyzing those 100K attempts.
Review completion rates by time required:

- 7+ minutes: 8% completion
- 3-5 minutes: 22% completion
- Under 1 minute: 67% completion
- 15 seconds: 89% completion

The breakthrough? Remove the typing.
Customer scans QR code → taps 3 keywords about their experience → AI writes an authentic review in their voice → they tap "Submit".
Done. 15 seconds. No friction. No excuses.

So let's say you own a restaurant that serves 200 customers per day.
- Old method (7 min, 8% completion): 16 reviews/day = 480/month
- New method (15 sec, 89% completion): 178 reviews/day = 5,340/month

That's an 11x difference. More reviews = higher rating = better Google ranking = more customers walking through your doors.

Speed isn't a feature. It's the entire game. Every second of friction cuts your review completion rate in half.

What is the biggest challenge you see in getting new customers to leave reviews? Comment below. We want to hear what's actually happening in the field.